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FAQ

How can we help you? Find the answers to the most frequently asked question about our Workplace Analytics solution.


General

I work in Corporate Real Estate and Facilities Management. How can Locatee add value to the strategic and operational decisions of our company?

Locatee is the leading workplace analytics solution that transforms complex data into space utilisation insights. Developed with a strong focus and a deep understanding of the corporate real estate challenges facing the modern world of work, Locatee empowers you to make decisions about your business buildings with confidence. Locatee leverages office occupancy data from multiple sources, processing them using unique patent-pending technology, and beautifully visualising them all in one place. With workplace intelligence right at your fingertips, you can easily identify optimisation potential, realise savings, and enhance your company’s workplace experience across your entire real estate portfolio.

There are other workspace utilisation measurement methods available. How do I know which is the right solution for my company?

Locatee's Workplace Analytics software combines complex data from various existing and new sources (read how it works). Hence, most other solutions are not competing with Locatee but rather serve as a data source, which can be integrated into Locatee to get actual insights out of the data. Locatee focuses not only on the data collection (e.g. LAN, Wi-Fi, sensors) but also on the data aggregation and visualisation – and has a proven track record of doing this across global office portfolios.

Locatee combines the advantages of different data sources and makes sure that the data is not only collected, but aggregated, combined and visualised to provide actioanable insights for the Corporate Real Estate – all accessible anytime through the interactive web-interface.

Technology

How are the utilisation rates measured based on our existing IT infrastructure?

Locatee is a data-agnostic Workplace Analytics solution that combines different data sources depending on the needs and use cases of our customers (read how it works). When leveraging an existing IT infrastructure, Locatee combines the IT-data with the CRE-knowhow. Locatee collects data from an existing Wi-Fi and LAN infrastructure to locate devices within buildings and thus determine the utilisation. The indoor positioning system for Wi-Fi uses signal strength and Locatee’s machine learning algorithms, turning the existing IT infrastructure into an indoor positioning system similar to a GPS.

Can Locatee use the data of an existing IT infrastructure without having negative impacts on its performance?

There is no impact or substantial load on the network infrastructure as Locatee reads all Access Layer Switches via SNMP every 5 minutes, per readout this is 100-500 kB data. This has never been a problem for any customer, Locatee only reads statistical information from the switches and wireless LAN controllers or Mobility Services Engine.

This process does not have a negative impact on the performance of the IT infrastructure. Read more about our customer's benefits in the success stories.

How accurate are your measurements especially when using my Wi-Fi infrastructure?

The accuracy depends on your specific use cases and your current IT infrastructure. Are you looking for a general overview of the utilisation rate of your worldwide portfolio or do you want to drill down on the utilisation of a single phone-booth?

Good to know. It’s future-proof: Locatee combines the advantages of different data sources. In case you start measuring with Wi-Fi and then develop further use-cases requiring more insights (e.g. for a phone booth), Locatee always provides the option to integrate with sensors, too.

Contact our sales team to discuss your use cases and the optimal measurement methods.

How do you measure occupancy if our employees are using multiple devices?

Locatee can integrate different device categories depending on the use cases (e.g. company issued devices such as notebooks or bring-your-own devices such as smart phones or tablets). This allows Locatee to deduplicate different devices to a single anonymous employee in order not to double-count the measurements.

Contact our sales team to discuss the best suitable approach for your company and systems.

Privacy

Is our employees’ privacy guaranteed with Locatee?

Locatee measures the utilisation of office buildings and technically does not allow to track individual employees. Locatee has been designed with privacy at its core. All historic data is strictly anonymised so that no conclusions on the behaviour of single individuals can be drawn at all. No Personally Identifiable Information (PII) is stored in the historic data base.

Find more information about privacy in our factsheet.

How are privacy regulations managed in the Mobile App?

The Mobile App is based on an opt-in/opt-out feature, which means employees actively need to opt-in to enable this feature in the mobile app, and at the same time can freely decide whether they want their location to be displayed or not at any time. The Mobile App fosters collaboration among teams, while personalised data is only available in real-time and all historical data is fully anonymised. Moreover, data is only collected on zone-level so that no employee is tracked e.g. when using a rest room.

Find more information about privacy in our factsheet.

Implementation

Is it possible to integrate Locatee into other systems?

Yes, Locatee is an open Workplace Analytics Platform providing APIs. Locatee is built with a strong focus on use cases to ensure long-lasting benefits. Hence, Locatee can be integrated with various technologies and systems to fully leverage the existing infrastructure and information that is already collected. This not only applies to the data sources which can be fed into Locatee, but also to the enhanced and aggregated data, which can be exported to scale the Workplace Analytics solution across a whole real estate portfolio. A REST API allows to fully exploit the existing information. Typical integrations are CAFM, IWMS, BMS or HVAC systems.

How is Locatee typically deployed?

Locatee operates a centralised and standardised platform architecture that covers the entire spectrum of hosting, processing, and visualising your office utilisation data from beginning to end. A detailed project plan for the implementation will be created in close collaboration with our customers, tailored to their specific needs and the respective data sources.

Contact our sales team for more information and to receive a project plan blue-print.

I am not sure if my existing Wi-Fi infrastructure is sufficient for accurate measurements. How many Wi-Fi access points do I need and where do they have to be positioned?

The ideal Wi-Fi infrastructure depends on specific use cases and the layout of the office building. Also, it depends on the availability of additional data sources (e.g. LAN, sensors) which can be combined in Locatee.

Contact our experts to evaluate your available data sources and your use cases.

How can I roll out Locatee across a global portfolio?

Locatee has a proven track record in providing Workplace Analytics across global portfolios of our customers. Locatee can leverage already existing data sources such as LAN & Wi-Fi, which allows a scalable rollout across an entire real estate portfolio.

Currently, Locatee is rolled out in office buildings across six continents. Read how Locatee enables Swiss Re designing the office of the future with portfolio-wide location-based services and space optimisation.

Contact our sales team to start your success story across your global portfolio.

Pricing

I would like to deploy Locatee. What does it cost?

Locatee is available as an annual subscription. The yearly fee for the Workplace Analytics software depends on the deployed plan and is calculated per square metre and year. Thanks to the scalability of the software solution, a volume discount applies: The larger the measured area, the lower the price per square metre. Additional costs might occur depending on the leveraged data sources.

The yearly subscription fee includes all patches, updates, and new features of the subscribed plans “Portfolio Insights”, “Workplace Operations” or “Workplace Experience”.

Have a look at our license plans and contact our sales team to discuss your individual pricing.

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